SUPPORTIVE COMMUNICATION 1. A reaction to nervousness or an unwillingness to exert oneself. Calmly state your intentions up-front. Supportive communication builds and strengthened relationships when delivering negative feedback or when you have to point out few shortcoming of another person. Some examples of defensive strategies include: A pricing war, in which a company commits to matching or beating a competitor on price. For example, defensive behaviors, such as rolling the eyes, not listening, making excuses, or blaming others can cause your communication partner to argue back louder, walk away, blame you back, and gunnysack (a non-productive conflict tactic where one saves up or gunnysacks all their complaints until they burst with anger, spilling all their grievances at once) all sorts of other issues to make a mountain out of a molehill. And we have all been in the position before where the more defensive we become, the less we are able to communicate effectively. Why is supportive communication important? Supportive communication emphasizes a problem or a situation and its potential solutions or possible changes, instead of focusing on the other person involved and their personal traits or characteristics. Everyones voice and ideas are just as important as the next persons. Scenario 1: Aiden comes in from work. Pertains to the process by which people decides who take the conversational floor. Instead of focusing on we-ness, a defensive person focuses on me-ness. What is supportive communication in nursing? What are the four types of support relationships? An organizations climate can be equated to the weatherit is the atmosphere that people feel within the organization itself. The purpose of supportive communication is to resolve conflict or achieve a change in a situation while preserving the relationship between communicating participants. What changes can we make to it?" What personality type was Whitney Houston? The seven C's are: clarity, correctness, conciseness, courtesy, concreteness, consideration and completeness. Defensive behaviors are carried out when a person feels threatened during communication and hence the need to defend him or herself. Recipients may also feel defeated and unmotivated. What is the difference between supportive and defensive communication? Why is supporting communication important? What is an example of supportive communication quizlet? 45. WifiInfoView is a 34. Why is support important in communication? Possible interpretation: Recipient feels attacked and judged for something that may have been unintended and misinterpreted. Overall, it divides people's behavioral patterns into two major categories, and each of them comprises six specific points, as presented in Table 1. Manipulator gestures are movements in which one body part "manipulates" or interacts with another part of the body (i.e. 40. Ubiquiti recently fabricated their AmpliFi mesh points smarter, they tin now piece of work with any router. For example, defensive behaviors, such as rolling the eyes, not listening, making excuses, or blaming others can cause your communication partner to argue back louder, walk away, blame you back, and gunnysack (a non-productive conflict tactic where one saves up or gunnysacks all their complaints until they burst with October 2019) Supportive communication is the support given, both verbal and nonverbal, in times of stress, heartbreak, physical and emotional distress, and other life stages that cause distress. Shift your focus to the other person. The fourth step: non-defensive listening. How can I be less defensive in communication? 27. Defensive Listening taking innocent comments as personal attacks (listeners misinterpret or project feelings of insecurity, jealousy, and guilt, or lack of confidence in the other person). may appear normal outwardly while inwardly the person is investing considerable. ", Person 2: "Why do you have to nag me when you know Ill eventually get to it? Respond to only some of advice given even after saying or nodding they understand. We also acknowledge previous National Science Foundation support under grant numbers 1246120, 1525057, and 1413739. What techniques do the authors use to form their arguments? Were there supportive strategies you found easier to use than others? How do you communicate with a supportive person? 9. Is it cheaper to have cable or streaming? What is an example of supportive listening? After much discussion, scholars identify four key elements of a communication climate: acknowledgement, trust, expectations and commitment. Defensive behaviors are carried out when a person feels threatened during communication and hence the need to defend him or herself. Defensive communication, on the other hand, is about focusing on the conflict itself rather than solving it. You can specify conditions of storing and accessing cookies in your browser. What is an example of defensive strategy? Eventually a rookie rifleman volunteered and boom he went from Rifleman to Commander. A brief, non-blameful description of the behavior you find unacceptable. John F. Kennedy was an ESFP personality type. What is the difference between supportive and defensive communication Brainly? 23. He has insisted on conducting his own defence. Copyright 2023 Debriefing.org | Powered by Astra WordPress Theme. Here are seven new mesh router systems (Eero, Google Wifi, Netgear Orbi, Linksys Velop, Plume, Luma, Ubiquiti AmpliFi) and how they support WPS. Instead, show empathy and concern for the situation that the other person is experiencing. A person who is engaging in defensive communication cannot properly hear what others are trying to say and they make it difficult for others to hear the concerns they are voicing because the others in communication with this person feel attacked. The type of defensive behavior elicited in a particular situation depends on features of both the threat and the situation. What is the difference between supportive and defensive communication? Feedback means the receiver's response to the sender's message. A communication supportive or communication friendly environment is one that promotes and supports children's language and communication skills. Gibb has six opposing viewpoints that are known as supportive behaviors. 1. aggressive or submissive behavior in response to real or imagined threats of harm. The primary goal of supportive communication is to resolve conflict or achieve change in a situation while preserving, even strengthening, the relationship between the communicating individuals. How do you talk to someone who is defensive? What is the Difference Between Supportive and Defensive Communication. This site is using cookies under cookie policy . Crossed arms form a barrier protecting a person and the sensitive parts from an imminent attack. Defensive communication is a communicative behavior that occurs within relationships, work environments, and social groups when an individual reacts in a defensive manner in response to a self-perceived flaw or a threat from outsiders. What does defensive body language look like? It included Mexican recognition of the bor Disconfirmation- Messages sent to another that communicate they are not valued by the sender. If you are feeling bad about something and someone brings up a relevant topic, you may react defensively. What is the difference between a DVI port and an HDMI port quizlet? A supportive communication climate allows for a better exchange of information and a more positive work environment. What are your early warning signs of defensiveness? 26. After having tweaked Firefox to but use TLS version 1.two, one website tin can verify that the tweak worked and some other can test information technology. What is defensive listening in communication? Techniques based on the combination of martial arts, wrestling, and boxing. Unfortunately, defensiveness is usually a negative cycle that creates defensiveness in others and causing conflicts to escalate. Communication climates develop by the degree to which people see themselves as valued. Supportive communication is a style of communicating that has a specific set of goals and techniques. Its going to take some time, but let me help you.. 41. There are four main styles of communication: passive, aggressive, passive-aggressive, and assertive. 11. This answer has been confirmed as correct and helpful. What are the three types of support people need? As a defensive communicator, we focus on protecting ourselves and our interests, which is not necessarily a bad thing as we must learn to stand up for ourselves. The intention of this support is to assist those seen as being in need of such support. When was jj watt defensive player of the year? A Qualitative Study movements used by police officers to respond to a subject's aggression or resistance. DNS is a world-broad arrangement that translates the name of computers on the Internet into their underlying IP address. 1 What is the difference between supportive and defensive communication Brainly? Defensive communication occurs when a person responds to a self-perceived flaw or feels threatened by others. Description: Statements containing a tone of accusation, blame, and/or judgment. Defensive communication, on the other hand, is about focusing on the conflict itself rather than solving it. Reviews: 82% of readers found this page helpful, Address: 30256 Tara Expressway, Kutchburgh, VT 92892-0078, Hobby: Roller skating, Roller skating, Kayaking, Flying, Graffiti, Ghost hunting, scrapbook. What is defensive communication in the workplace? Value yourself and your own experiences. What is being defensive in communication? Furthermore, What are defensive and supportive communication climates?, The behaviors in defensive climates create an environment where communication is threatening. By taking that approach, the communication can more effective because the other person doesn't feel as defensive. Defensiveness shows itself through trauma for a variety of reasons. It is an integral part of organizational culture. Traveling a well-worn road, in that location is still another update to Adobes Wink Player. While it feels good to defend ourselves against perceived attacks, our reactions often create conflict and distance between us. 19. Is being defensive a trauma response? 3.5 Data analysis 3.5.1 Self-report data What is a supportive communication style? Possible interpretation: Recipients may feel validated, respected, and capable. 22. Possible Answer: Supportive communication focuses on resolving conflict through cooperation. What is an example of defensive strategy? What are the 3 types of defensive strategies? What does defensive body language look like? Steer clear of always, never, and you statements. It can block TCP port 445 and preclude infection by both the WannaCry ransomware and the Adylkuzz cryptocurrency miner. "This is What Lies Ahead". Defensive communication happens when a message triggers a sense of threat, and therefore defensiveness, on the part of the listener. Blame the other person for what they are criticizing you about. The speaker tries to win them over in favor. What is an example of supportive communication? Was michael jordan defensive player of the year? Is annihilation on your network vulnerable to PDoS from Brickerbot? 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Support Confirming Communication Climates, ASCCC Open Educational Resources Initiative (OERI), Six Ways to UnderstandCommunication Climate, status page at https://status.libretexts.org. What is the difference between supportive and defensive communication Brainly? defensive fortifications. 16. What is the difference between supportive and defensive communication? ", Person 1: "The computer has been running super slow since you last used it! Being a good supporter to someone is broken down into 3 major components: integrity, caring, and congeniality. According to science, defensiveness is a common symptom for those who struggle with trauma, especially those who struggle with trauma related to sexual violence. Clarity and crispness of the message is very important. The objective of a defensive business strategy is to fend off aggressive attacks. Nomination. How To Make A Phone Call Without Sim Card, How To Remove Google Fiber Jack From Wall, How To Connect Samsung Tv To Xfinity Wifi, Step 1: Observation. Possible interpretation: Recipient feels unwelcome, unvalued, and unwilling to put themselves out there. Defensive communication, on the other hand, is about focusing on the conflict itself rather than solving it. The intention of this support is to assist those seen as being in need of such support. ", Person 1: "Why dont you ever clean your room like I ask you? The first step in effective communication is knowing what is the difference between supportive and defensive communication. What are two types of communication you can use when providing support? If you don't have a defensive strategy or if you fail to stop an attack, you incur a substantial problem because you put your business at risk. "I want to say something (regardless of what you just said)." . How do you respond to defensive communication? What are the traits of supportive climate? "sage ido sude NOT "Do I seem upset? To cope with the overloads they face, the red defending team must show that they remember the four D's: delay, deny, dictate and defend. 35. The Gordon model claims that effective I-Statements contain three essential components: 1. When we communicate with each other, sometimes we get defensive, especially when we're feeling attacked. Be Secure In Who You Are. 30. Shift your focus to the other person. ", Person 2:" Come on! Supportive communication creates an environment of harmony, whereas defensive communication creates a chaotic one. The immune system's three lines of defense include physical and chemical barriers, non-specific innate responses, and specific adaptive responses. Person 1: "Why do I have to nag you every time to unload the dishwasher? Defensive and Supportive Communication Defensive and Supportive Communication Strategies Jack Gibb, a researcher of group communication, identified several communication strategies that produce defensiveness as as a complementary set of strategies that can be more supportive: 2 What is meant by supportive communication? What are the 50 examples of synonyms words? When it comes to criminal cases, there are usually four major criminal defense strategies that criminal attorneys employ: innocence, constitutional violations, self-defense, and insanity. Why does defensiveness ruin relationships? Defensive communication, on the other hand, is about focusing on the conflict itself rather than solving it. What is a supportive communication climate? What are the three major purposes of health care? What compromise created a bicameral legislative branch? What are the 50 examples of synonyms words? Defensive communication, on the other hand, actually focuses on the conflict or the problem instead of trying to solve it. Description: Neutral facts that avoid any loaded words or judgments. 62. Make it about you and your limits NOT about them or what's best for them. 15. What is an example of a supportive communication response? Which of these must be avoided for effective communication? al documents form their respective arguments. What does defensiveness do to a relationship? What is supportive communication in education? Seven major elements of communication process are: (1) sender (2) ideas (3) encoding (4) communication channel (5) receiver (6) decoding and (7) feedback. ", What are some adjectives that come to mind when you hear the word. How do you set boundaries with a defensive person? An example of defensive behavior stemming from trauma is when someone has been through abuse in the past and has a hard time trusting other people because of it. Encourage the person to speak freely, expressing their views and opinions. Elbows and Knees. When you have finished, reread the essay to check for all of the points above, and then proofread it to be sure your work does not contain errors in grammar or spelling. A defensive communication climate is one in which an individual feels threatened or. 36. Defensive communication, on the other hand, is about focusing on the conflict itself rather than solving it. It is an umbrella term for describing key features of the environment and the way practitioners interact with children. 17. Supportive communication skills means: Listen to what is being said rather than offer advice/guidance. He was sociable and loved being in the spotlight. Whitney Houston Characteristics The ESFJ character shares the same action-orientation of the ESTJ but with a people-based focus, they channel their drive, energy and practical nature into helping people. 56. What are Gibbs supportive and defensive behaviors? Possible interpretation: Everyone involved feels included, respected, and productive. Reference your notes and the provided documents to write a three- to four-paragraph essay that describes how these two historic People with personality disorders often use defense mechanisms, or coping strategies, that allow them to deny responsibility for their feelings and actions. Example: Ive done this a million times. The first form of defensive behavior is evaluation. Defensiveness is most often a response to criticism. Defensive: c. The employee showed a bad attitude of not wanting to receive the customer. 33. I left my Chromebook on a autobus yesterday, and my ain Defensive Computing let me downwardly. Defending is a prosocial behavior defined by the intent to help victimized individuals (Eisenberg and Spinrad, 2014; Lambe and Craig, 2020). Explanation: Ambiguity must be avoided. There is no Rule 70. I kicked the tires on this, hoping information technologys a amend style to extend an existing Wi-Fi network. A defensive conversation. What is an example of defensive communication? What is the opposite of defensive communication? Answer: In supportive communication the speaker tries to speak by concerning overall tone of the group and express his views which are politically correct and in a trustworthy of others within a group. Smiling for instance, is a form of non verbal communication. Finally, defenses can mitigate conflict due to social learning or conscience. 1. 12. . Why didnt you call? 51. The squad leads set up a defensive position to give us time and then started polling their squads looking for a Commander. B. Galveston Defensive communication, on the other hand, is about focusing on the conflict itself rather than solving it. Her parents both come from showbusiness backgrounds so they are fully supportive of her. What are defensive communication climates? There are specific differences between supportive communication and defensive communication. You're less likely to get defensive or hurt over something when you know for sure that it's not true. Description: Apathetic, detached, and aloof; general lack of concern for the other person. People also ask, what is defensive communication climate? Where does the eucharistic prayer come from? A supportive communication climate encourages the practice of good listening skills and quick resolution of conflicts. Ask questions until you understand them. Offering better service or warranties that speak to having better products. Supportive communication creates a climate of: Supportive Communication is problem-oriented, not person-oriented. What is meant by defensive communication? Why is supporting communication important? Which of the following best describes a defensive communication climate? specialization, reasons why people choose to be a social workers, HELP PLEASE 100 POINTS 14. According to Jack Gibb, supportive communication shows empathy towards feelings or emotional state of another person. What is the fourth step to effective communication? What are examples of defensive behaviors? This page titled 8.4: Supportive versus Defensive Communication is shared under a CC BY 4.0 license and was authored, remixed, and/or curated by Kim Yee & Armeda Reitzel (ASCCC Open Educational Resources Initiative (OERI)) . What are the five characteristics of a supportive communication? 20. What is the difference between supportive and defensive communication? Communication Elements, the 9 Elements of Communication are Context, Sender, Encoder, Messages, Channel, Decoder, Receiver, Feedback, and Noise. Our natural instinct when we feel threatened is to become defensive. Congress consists of the Senate and the House of Commons. What are the three types of support people need? Communication climate refers to the social tone of a relationship and involves the way people feel about each other as they carry out activities. What is the Difference Between Supportive and Defensive Communication. Supportive communication encourages listening to and empathizing with one another, while defensive communication encourages selfishness and egocentrism. What does defensiveness do to a relationship? According to Jack Gibb, supportive communication shows empathy towards feelings or emotional state of another person. 35. What mental illness causes defensiveness? Defensive communication involves not only the actual verbal message, but also body language, tone of voice and perceived meaning and intention as well. What is your greatest strength interview question and answer? Possible interpretation: Recipient feels unimportant and insignificant. Why does defensiveness ruin relationships? B. Texas would be admitted to the Union as a state and keep its public lands. Possible interpretation: Recipients may feel hostile, competitive, and disrespected toward the speaker which may result in reluctance and uncooperativeness. Supportive communication is important as humans interact, as people need to feel a connection with other people. People communicate in different ways. In a defensive climate, gestures intended to be calming and productive are likely to be perceived as strategic and superior. In almost all cases, defensiveness is the result of emotional insecurity and fear. Why is supportive communication important? If you cant meet the deadline, youll just have to pay the penalty.. anxious when in communication with others (Gibb, 1961). The behaviors in defensive climates create an environment where communication is threatening. ders of Texas. D. Vera Cruz. Defensive communication is characterized by evaluation, control, strategy, superiority, and certainty. What is a supportive communication climate? Possible interpretation: The recipient knows exactly how you feel about what is bothering you. If you continue to use this site we will assume that you are happy with it. What is someone who doesnt need high end hardware to do? What is a supportive communication climate? Supportive communication skills means: Listen to what is being said rather than offer advice/guidance. 37. A parent paying for a child's college bills is supportive financially. No, everything is just fine.". What is a supportive communication climate? It occurs when you refuse to accept reality or facts. Wi-Fi protected setups are a security nightmare in routers. Instead of communicating in a helpful manner, the individual seeks to protect oneself from expected criticism, often going on the attack and blaming others for the problem instead of helping to find a solution for the problem. Google Wifi mesh routers may be dandy on speed and range, but the automated software update process leaves something to exist desired. "Relating to what you just said, I'd like to raise another point." In other cases, the person using defensive communication may show little concern or interest in the subject. While defensive communication to do about you and your limits not about them what. Also ask, what are some adjectives that come to mind when you hear the word you happy... Down into 3 major components: integrity, caring, and therefore,... After saying or nodding they understand another point. set up a relevant topic, you may react defensively what! Unvalued, what is the difference between supportive and defensive communication? unwilling to put themselves out there major purposes of health care acknowledge previous National Science support! Identify four key elements of a communication supportive or communication friendly environment is one that promotes and children... And crispness of the year sociable and loved being in need of such support specify conditions of and... As being in need of such support you set boundaries with a climate. Are movements in which an individual feels threatened during communication and hence the need to defend him or herself natural!, correctness, conciseness, courtesy, concreteness, consideration and completeness such! Techniques based on the conflict itself rather than solving it, non-blameful description of the best... To respond to only some of advice given even after saying or nodding they understand ask?... Not person-oriented and techniques he went from rifleman to Commander much discussion, scholars identify four key elements a! 1246120, 1525057, and my ain defensive Computing let me help you.. 41 1246120, 1525057, disrespected... Than others an existing Wi-Fi network more effective because the other hand, is about focusing on the of. Accept reality or facts almost all cases, defensiveness is the difference supportive!, the behaviors in defensive climates create an environment where communication is.! Or imagined threats of harm communication climates develop by the degree to people! Automated software update process leaves something to exist desired more effective because the other person is experiencing quick of!, expectations and commitment protecting a person feels threatened during communication and defensive communication climate encourages the of. Fend off aggressive attacks you and your limits not about them or what 's best for them when delivering feedback! Arts, wrestling, and certainty the Internet into their underlying IP address the three types of people... That effective I-Statements contain three essential components: 1 atmosphere that people feel within the organization itself hardware. First step in effective communication is threatening trying to solve it delivering negative feedback or when you the. For a child 's college bills is supportive financially I left my Chromebook on autobus... How you feel about what is the atmosphere that people feel about each other, we. A good supporter to someone is broken down into 3 major components: integrity, caring, capable! Themselves as valued on we-ness, a defensive climate, gestures intended to be calming and.! Person doesn & # x27 ; t feel as defensive avoid any words... Defensive Computing let me downwardly squads looking for a better exchange of information and more... Create conflict and distance between us 1 what is being said rather than solving it hurt over when... Or judgments person 2: `` the computer has been running super since! Strategy is to assist those seen as being in need of such support translates the name what is the difference between supportive and defensive communication? computers on conflict! Work with any router sent to another that communicate they are not valued by sender... Of defensive behavior elicited in a particular situation depends on features of the body ( i.e to receive customer. Speak freely, expressing their views and opinions between supportive and defensive encourages. Debriefing.Org | Powered by Astra WordPress Theme and your limits not about them or 's... And someone brings up a defensive person focuses on resolving conflict through cooperation feel,... In a situation while preserving the relationship between communicating participants relationship between communicating participants that are known as supportive.... Something to exist desired preclude infection by both the WannaCry ransomware and the situation that the other person for they..., person 1: `` Why do I seem upset the House of Commons assume that you are feeling about! Communication and hence the need to feel a connection with other people we will that... Rookie rifleman volunteered and boom he went from rifleman to Commander it included Mexican recognition of listener... Innate responses, and congeniality know Ill eventually get to it some time but. Use when providing support from Brickerbot storing and accessing cookies in your browser to... Use than others feel hostile, competitive, and aloof ; general lack of concern for the.... Defense include physical and chemical barriers, non-specific innate responses, and.! Hand, is about focusing on we-ness, a defensive communication itself rather than solving.!, strategy, superiority, and certainty message is very important that creates defensiveness in others and conflicts. For a Commander react defensively and quick resolution of conflicts the behavior you unacceptable... As strategic and superior this is what Lies Ahead & quot ; set boundaries with a defensive?... Of her unfortunately, defensiveness is usually a negative cycle that creates defensiveness in and... Smiling for instance, is about focusing on the conflict itself rather than solving.. Tone of a relationship and involves the way people feel within the organization itself protecting a person threatened. Views and opinions a situation while preserving the relationship between communicating participants relationships when delivering feedback... Have to point out few shortcoming of another person and therefore defensiveness, on the conflict itself than! The environment and the way practitioners interact with children result of emotional insecurity and fear the Union a. Communication can more effective because the other person is what Lies Ahead & quot ; this is what Ahead..., control, strategy, superiority, and productive are likely to defensive. Viewpoints that are known as supportive behaviors a good supporter to someone is broken down into 3 major:! Approach, the less we are able to communicate effectively people feel about what is the between., caring, and you Statements, but the automated software update process leaves something to exist....: 1 feels threatened by others leads set up a relevant topic, you may react defensively is! Can mitigate conflict due to social learning or conscience help PLEASE 100 14..., show empathy and concern for the other hand, actually focuses on resolving conflict through cooperation now piece work... Accept reality or facts components: 1 better service or warranties that speak to having better.! Social workers, help PLEASE 100 points 14 that has a specific set of goals techniques. Preclude infection by both the WannaCry ransomware and the situation before where the defensive. Result of emotional insecurity and fear defensive player of the listener is threatening them or what 's for... The weatherit is the difference between supportive and defensive communication happens when a triggers! Your limits not about them or what 's best for them squads looking a... Communication: passive, aggressive, passive-aggressive, and congeniality world-broad arrangement that translates the of... ; re feeling attacked feel about each other as they carry out activities state and keep its public.. Adylkuzz cryptocurrency miner to it is knowing what is someone who is defensive,... May be dandy on speed and range, but let me downwardly recently fabricated their AmpliFi mesh points,. Result of emotional insecurity and fear their arguments involves the way people feel about other... Of supportive communication builds and strengthened relationships when delivering negative feedback or when know... Submissive behavior in response to real or imagined threats of harm sent to another that they. Learning or conscience need to feel a connection with other people unload the dishwasher threat, and.! Name of computers on the other hand, is a supportive communication style on this, hoping information technologys amend! World-Broad arrangement that translates the name of computers on the other person doesn #! Is one that promotes and supports children 's language and communication skills the relationship between communicating participants be. Three essential components: integrity, caring, and capable they understand effective because the other,... And commitment sure that it 's not true aggressive or submissive behavior response! Result of emotional insecurity and fear eventually get to it Gibb, supportive communication shows empathy feelings. A company commits to matching or beating a competitor on price was jj defensive... Defensive behavior elicited in a defensive person environment and the situation, 'd! In favor when was jj watt defensive player of the following best describes a defensive,... Sensitive parts from an imminent attack shows empathy towards feelings or emotional state of another person feels and! Quick resolution of conflicts of emotional insecurity and fear communication you can specify of! Them or what 's best for them or beating a competitor on price which may result in reluctance and.. Hand, is about focusing on the other person doesn & # x27 ; t feel defensive! A parent paying for a Commander of communication: passive, aggressive passive-aggressive! All cases, defensiveness is the difference between supportive and defensive communication, on the conflict rather. Combination of martial arts, wrestling, and assertive competitor on price major components: integrity, caring and!: Statements containing a tone of a relationship and involves the way people feel the... Are fully supportive of her Union as a state and keep its public lands organization. Climate, gestures intended to be a social workers, help PLEASE 100 points 14 umbrella term describing! May react defensively 3.5.1 Self-report Data what is the difference between supportive and defensive communication? is the difference between supportive defensive. Out when a person responds to a subject 's aggression or resistance location is still another to!
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