I would recommend Solv to anyone. Our hours of operation are on our website and like most healthcare clinics we are not open on Sundays, so no live operator would have been available. Please review the attached documents and let me know if further explanation is needed. Excellent experience. Summit Clinical Labs requires proof of insurance but said there is no out-of-pocket cost for testing. Usually this will allow you to get results back in under an hour, and require advanced booking through the provider. No out-of-pocket costs should be incurred. (Becker's), With the BQ.1.1 variant on the rise in Europe, experts express concern of a rise in COVID cases this winter; encourage everyone to max out their boosters and vaccinate their children (Houston Chronicle), Experts are warning of a potential 'tridemic' this winter asCOVID, the flu and RSV - a common respiratory virus - all peak at the same time and that possibility has hospitals across the country on high alert. Great healthcare professionals who treat you like a neighbor (because they are). A member of the medical team puts a swab inside your nose for a few seconds on each side to collect the sample. This is also clearly explained on the website. I still can't access my results and am hoping my employer takes these screenshots as proof enough that I can go back to work. I don't understand why these employees are still here. BUT I GUESS WE WILL SEE WHAT HA PPENS. International Association of Better Business Bureaus. Upon completion of the right nostril insertion, she allowed me a moment, instructed me to reposition my head slightly, and advised that the sensation I would feel in my left nostril may be stronger than the right. Most tests are done with a nasal swab, which takes less than a minute to swab both nostrils. (Becker's), COVID vaccines for kids under 5 move closer to FDA authorization after committee backs shots. It was at this point I reminded him I had already been vaccinated & had no symptoms & asked if they could call me when they got my results as I HAD to get HOME for this phone call (which was to be a hour and 1/2 AFTER my appointment time was scheduled for a simple Covid test. Slept 10PM to 1AM that night. Called me again at 3.29p to ask what type of car Im in. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. New Berlin (Summit Clinical Laboratories): 15480 Beloit Rd. 2 hrs later Maui Memorial hospital called me back with an appointment for the next day to receive the Monoclonal antibody treatment which I did receive Friday 8/20/21. The move to a larger location will also allow people to wait for testing indoors, something the current location at Moorland Road and National Avenue does not. (Verywell Health). We are still in the process of our investigation and hope to have a formal reply early next week. Immaculate! >> WE GOAT NOTIFICATION WE WERE EXPOSED TO SOMEBODY WHO HAD IT. Unless I am there at the front door at 8am, I doubt I'll go back to this office again as time doesn't seem to be in my best interest there. She was speaking to the LPN she said did you get a PCR on her, this is probably COVID, not the flu. Continuing Coverage: Coronavirus in WisconsinSummit Clinical Labs plans to move into the empty Office Max building at Moorland Road and Beloit Road on Friday. She sent us on our way telling us it was most likely COVID and that we would get the results tomorrow. Customer Reviews are not used in the calculation of BBB Rating. I had called my primary for an appointment, thinking I had a severe sinus infection. She stated your lungs sound fine. I was in your parking lot for 1.5 hrs trying to figure this all out. Called 4 times at different times but nobody picked up or gave a possibility to leave voice or e-mail. asking if I tried to call back to which said yes that I wanted to to talk to a doctor. However, they can't tell which variation is involved. Very large waiting area allowed seating to be properly spaced, and then some! Just horrible. Even in these crazy times, the facility was, as always, clean, dependable and filled w caring employees. She again requested that I breathe normally during the insertion. PCR TESTING: Results guaranteed in 48 hours. The third attachment shows he created his login account a year ago the first time he tested with us and then below that shows his last login at 6:31pm on 1/14 when he had access to the report. THEY SAY THERE IS NO OUT-OF-POCKET COST FOR THOSE TESTS. Medically reviewed by Dr. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. AN OLD OFFICE-MAX LOCATION A MILE AND A HALF DOWN THE ROAD, WITH 20,000 SQUARE FEET OF SPE. I knew I could count on their safety protocols. But I am thankful for the sweet LPN who seemed as she was concerned! This clinic accepts payment without insurance. During busy timesparticularly around holidaystesting sites may be busier than usual and wait times may be longer. All Rights Reserved. And ultimately you know hopefully there is better communication at the clinic to you next time. Summit Clinical Labs 15350 W National Ave Suite 201, New Berlin, WI 53151, United States Appearance Photos Comments Information Working hours Services Similar organizations Appearance Visit the website Photos Comments We Review 1 No social distancing as kids are hacking; no masking on the kids. The insertion was uncomfortable, but not intolerable. Check Out These Homes For Sale In New Berlin, New Berlin Jobs: See Who's Hiring In The Area, 5 New Houses For Sale In The New Berlin Area, New Berlin Area Pets Waiting To Be Adopted: Frappuccino, Nitro & More. He apologetically explained that he would call me on my cell when it was time to come in. That would necessitate genomic sequencing, which is a different process from regular virus testing that not all labs can undertake. I wasn't seen for another 45 minutes after my appointment time!! Called at 9:03AM on Friday, January 14th to learn Summit made errors and never sent my results.I paid $100 to have results the same day and they acknowledged they did not fulfill this commitment. This did in fact occur, we issued a refund. By September, more than 36,000 tests were conducted each day, according to state data.The move to a larger location will also allow people to wait for testing indoors, something the current location at Moorland Road and National Avenue does not. Rather than focusing on the number of complaints, BBB considers how frequently and effectively those complaints are resolved. TH, A New Berlin COVID-19 testing site is expanding to a vacant big box store to meet a surge in demand. >> THIS LINE FOR COVID TESTS. NEW BERLIN, WI Summit Clinical Laboratories reported Friday it had a 14 percent increase in positive COVID-19 cases over the past two weeks. That happened about 5 minutes later, so I was thankful for that. BBB Business Profiles may not be reproduced for sales or promotional purposes. The second thing is once I sit in the little office, the nurse instead measuring my height and weight, she asking me what is my height and weight to fill out the form. She responded by stating that I could use her ****** review as her written statement. This website is using a security service to protect itself from online attacks. January 29, 2022 11 AM. Please also feel free to contact me directly at ************ or via email at **********************************************************, Better Business Bureau:I have reviewed the response made by the business in reference to complaint ID ********, and have determined that this does not resolve my complaint. BBB Business Profiles generally cover a three-year reporting period. We thank you for bringing this to our attention. Owners were referred to as ***** and *****. The 20,000 square foot space will allow for more distancing and more testing.. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. DID YOU EVER THINK YOU WOULD NEED TO EXPAND TO A SITE THAT LARGE? I am just hoping and praying that this works to admit me to this special event, which was always my intent for doing this in the 1st place. As I've learned so much about covid 19 they made me aware of things I wasn't even aware of which was great. Depending on where you get your COVID test, this means you could be in and out of the testing site in as little as 10-15 minutes. I will always take a diplomatic approach and review every situation individually. Called back today Feb 22 about 9:15 AM and asked to talk to either ***** or ***** (the owners). The majority of tests, on the other hand, are collected at the clinic on-site and then submitted to off-site labs for processing. After some time, ***** came on the line and said she was aware of the case and informed me they would not refund the money because they did nothing wrong. 638 likes. When it finally did work, it told me I made a virtual appointment. I was asked to wait in the room for results, which came back (negative) in less than a half hour. Viral COVID testing can be done in a few different ways, the most common being nose swabs, but saliva tests are becoming more popular. I really appreciate that! Demand for testing has jumped significantly since this summer, co-owner Faisal Ahmed-Yahia said. In June, they were testing roughly 100 people a day. When I arrived I was directed by a uniformed and masked SPD officer to a lane where there were 3 vehicles waiting in line ahead of me. In other cases, commercially insured patients, or those on Medicare or Medicaid, may receive testing at no out of pocket cost, or with a nominal office visit copay. We urgently had to find another lab (Hayat Pharmacy) which provided result within 1 hr on a Sunday (at an additional cost of $160 each). SUMMIT EXPECTS TO SEE EVEN MORE DEMAND IN THE MONTHS AHEAD. Below are options in Waukesha County for COVID-19 testing. COVID testing is available at many outlets near New Berlin including urgent care centers, retail clinics, primary care offices, health departments, and more. Including what tests, why, what she saw and heard, and times on about how long each would take. They assured me Summit handled everything for that $100 test and there was NO concern I wouldnt get my results between 9PM and midnight that same day. Never saw results. The holidays may have ended, but COVID continues to loom large. By using Solv, you accept ouruse of cookies. When I was done I spoke with the office manager Jessica and she was also very professional & pleasant like all of the other staff besides Stacy. Like that they have an Pharmacy in there too! However, this one is a different story. I thought it was extremely easy to book a lab test appointment with Priority. Summit Clinical Laboratories @SummitClinical Providing 24-hour COVID-19 PCR Results to the Waukesha-Milwaukee area. She said ok Ill be right out. To the best of my knowledge, he received his results. An identification stamp, an attached colored brochure representing the clinic, or even a live signature (added just before handing it to me) wouldve been better than this. Sequencing is uncommon and can cost up to $100 per test. Always contact your healthcare provider directly with any questions you may have regarding your health or specific medical advice. BBB Business Profiles may not be reproduced for sales or promotional purposes. $0 Copay for most insurances. I will not be returning and have reported my experience to the state. 2023, Hearst Television Inc. on behalf of WISN-TV. Im glad I advocated for myself and didnt settle for a COVID diagnosis. Viral COVID tests are available as molecular and antigen tests. I had my labs done on a Wednesday, and I received my results by Saturday. He asked some questions, did some calculations, filled out a form and said he would send it over to the hospital put that I probably wouldn't hear back till sometime Friday after he talked to his contact at the hospital to which I thanked him. She then took time to listen to lungs and diagnose me with bronchitis. The nurse who took vitals was amazing, and very good with my daughter. I have never once been disappointed. She assured me that it was quick and not any more uncomfortable that when you mix your wasabi/soy a little too strong at the sushi restaurant. They were able to locate my order in their system. Summit Clinical Laboratories Aug 2020 - Present1 year 10 months New Berlin, Wisconsin, United States Education University of Wisconsin-Milwaukee - 2000 - 2004 More activity by Faisal. The other employee said nothing and just watched as she tried to keep her kid quiet, but eventually did the swab. New Berlin School District. When testing for COVID-19 with Summit Clinical Labs, you consent to an RT-PCR test, as well as an antigen test per state requirement. Hire A New Berlin Area Pro To Get A Head Start On Spring Cleaning! Gave me prescription and recommended trying GoodRx for best price due to no insurance. I waited maybe 10 minutes and nurse called and told me to come to a door and was right there as soon as I got to door. Submit your email to receive the latest stories and expert advice OUR TESTING SERVICES Click below for more information Symptoms or Exposure Pre-register with the COVID Connect 2 website Summit Clinical Labs has partnered with certain school districts to faciliate RT-PCR COVID-19 tests for students, faculty, and staff. Great experience. It is best to call your healthcare provider prior to getting tested to better understand the cost of the specific test you require. Self-pay prices include an office visit charge unless noted. As such, I went to my car and completed the paperwork online as indicated. THE ONE IMPORTANT THING IS THEY DO REQUIRE INSURANCE CARDS. 10 minutes later she called back and apologized saying after reviewing my file further she saw that I might be eligible for a Special treatment for over 65ers and if i was interested she would set me up with a video appointment with a doctor to discuss further. Had that NOT been the case, I would have had the call center reach out to him. A surge in respiratory syncytial virus is putting severe strain on children's hospitals nationwide. Called 4 times at different times but nobody picked up or gave a possibility to leave voice or e-mail. She answered all seven million questions Katie had, and then asked me if I had any. This all wrapped up probably by 2:30pm. Beginning this morning I have been pain free and fever free and my other symptoms are diminishing. Medical Lab 15350 West National Avenue, New Berlin, WI, United States, Wisconsin Not yet rated (0 Reviews) Photos See all photos Connect with Summit Clinical Labs on Facebook Log In or Create new account I know you can call an ambulance but I dont feel like this is an emergency but if my breathing does not get better maybe it will be. Note that complaint text that is displayed might not represent all complaints filed with BBB. I have always referred family and friends to this Urgent Care since I met Dan, and saw his passion regarding his extremely well run front end staff and clinical team. The 2nd was around 9:30 am. In late June, facilities tested roughly 9,000 people per day. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. >> GROWING SO MUCH THE GROUP HAS BEEN FORCED TO MOVE HERE. The clinic offers PCR testing for coronavirus in New Berlin, Delafield, Milwaukee and Northshore. So we knew we needed to find something else," Ahmed-Yahia said.Ahmed-Yahia blamed the spike in testing on three things: Summerfest requiring negative tests, school starting and the delta variant. I made an appointment through Priority Lab Testing for the next day, showed up on time, got tested easily and was on my way in 15-20 minutes. In many cases, COVID testing can be free. What's sad is we were probably safer from catching germs there than we would be at church or school because of all the precautions. As she was taking my swab to get tested the APN opened the door to our room. Should there be additional information this individual can contact me directly at: ************ or via email at: MikeM@Summit ClinicalLabs.com. I saw the sink is dirty with all the water spot on the surface. No one will be turned away due to lack of insurance. I'm looking into this concern and hope to reach back out by the end of the week. Contact your insurance company before your visit to ensure the clinic is in-network for the service(s) you're seeking. I really just feel like they shouldve checked my oxygen they shouldve checked my temperature and they shouldve at least done a chest x-ray I was just very disappointed this time. Summit Clinical Labs, Brookfield, Wisconsin. Somebody did call back that day at 4:44 PM on our home phone but left no voicemail. A New Berlin COVID-19 testing site is expanding to a vacant big box store to meet a surge in demand. It appears that this was followed due to the other associate performing the specimen collection. Staff was very friendly. If they were young jedis from star wars they would already be jedi masters. 82 followers. My appointment is 12:20pm and I checked in at 12:00pm, and app told me no one in front of me, but no one calls me in as well, I thought they will text me when is my turn. My only concern is in re: to the paper result copy you get. As I was explaining to Wendy what the issue was with Stacy all of a sudden Stacy popped back into the explain herself. Here are the Summit Clinical Laboratories coronavirus locations hours: Sign up for free Patch newsletters and alerts. I recommend them because it is always been a good place but Im trying to just make it out as the fact that they close at eight and I got there at seven so they were ready to go home. I had a rapid Covid test on 8/19/21, my birthday, at the site behind Ace hardware Kihei. No one will be turned away due to lack of insurance. But I wasnt worried about that from the get-go. and I briefly waited comfortably in my car. One thumb up for being free testing then the second thumb up for every single person at this location were top notch. Your IP: That was very nice since I was not feeling well and wanted to be back at home. 1 complaints closed in the last 12 months. Summit Clinical Labs 3711 S Moorland Rd, New Berlin, WI 53151 View hours of operation PCR Test Results in 1-3 days Walgreens 3855 S Moorland Rd, New Berlin, WI 53151 Open Sun 12:00 am - 11:59 pm Concentra Urgent Care, New Berlin 15465 W Howard Ave, New Berlin, WI 53151 View hours of operation Summit Clinical Labs, New Berlin First is the order form for the test at 1:0PM on 1/13. The content provided here and elsewhere on the Solv Health site or mobile app is provided for general informational purposes only. New Berlin Covid Testing Summit Clinical Laboratories, LLC Business Profile Summit Clinical Laboratories, LLC Covid Testing Multi Location Business Find locations Additional business. Wait Time = wonderful. Cloudflare Ray ID: 7a1822a1aa760b51 Incredibly efficient process! I am one of those people that came here to get a test NOT because I was ill, but because I needed to show that I have had a TRUE negative result in the past 48-72hrs. I love meeting people that I can easily tell they like helping others and want to do there best to help you. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. All reviews are opinions of patients and do not represent the opinions of Solv. I came in one day without an appoint and waited two hours as a walk-in before I had to leave without being tested. I exited the facility under the direction of a uniformed and masked SPD officer at 3:53pm. IT ALSO ALLOWSOR F DISTANCING AND MORE TESTING. That helped enough to perform the swabs (1 in each nostril), along with his verbal comforting while doing the swab, and it helped me A LOT (I emphasize this) that he counted down the last 4 seconds. PCR: Results will be emailed within 48 hours. Summit Clinical Labs has partnered with certain medical facilities requesting patients get an RT-PCR COVID-19 prior to their procedure Go to any of our collection sites and let us know you're here for a pre-procedural request Please bring a copy of your ID and insurance card Results are submitted automatically to the medical facilities I spent hours trying to get an answer from this company. to sit and wait for my result. Racine: Ascension All Saints Hospital, 3807 Spring St., Medical Office. How they can handle the amount of people they are, while keeping patients apart, is nothing short of amazing! I have provided you with a summary of what had transpired along with the supporting documentation. Summit Clinical Labs New Berlin is located at 1025 S Moorland Rd in Brookfield, Wisconsin 53005. After the med tech finally got my Covid test done, she ushered me into yet another room (now 2 rooms that would have to be sanitized after I'd left them -IF they indeed are!?!) Summit still closed. Tested me for COVID and when it was negative asked if I wanted flu test to see if that was what I had. International Association of Better Business Bureaus. Talked to Summit next day, travel day, to ask for a refund (prompt 6, trouble getting test results), and basically just got yelled at. Regards,***********************. Always bring your insurance card and I.D. January 29, 2022 11 AM. For more details, call the clinic. This clinic accepts payment without insurance. This time More than five thousand cases of monkeypox have been reported in countries where its not usually found, For parents of babies, toddlers, and young kids, the long wait for COVID vaccines is over. Possibly when they eliminated that the error did not occur on our end, they immediately wanted to escalate to the powers that could issue refunds. This clinic accepts payment without insurance. Highlights Location Insurance Services Reviews Accepts insurance & self-pay See self pay prices | See accepted plans COVID services available See details Location and hours Office hours Tues Wed Thu Fri Sat Sun Mon 9:00 am - 5:00 pm 9:00 am - 5:00 pm At this point, I feel that we are at an impasse and any additional dialog will result in further negative energy. To reduce the risk of facing extra costs related to COVID testing, ask your primary care doctor to recommend a free COVID test site, and confirm there are no charges or fees for the test that are not covered by your insurance plan. I as well as the rest of the leadership team do offer our sincerest apologies to *****. North Lake School District. Affixed to the post of the covered open air testing area was a large sign advising the Covid test station was being run by the SFD and UW. We do however have your results and the supporting documents that confirm that you did not register your accounts. COVID-19 hospitalizations are up 20 percent nationwide over the last 14 days, with 45 states and Washington, D.C., reporting an increase. Summit Clinical Labs New Berlin can be contacted via phone at (262) 788-9311 for pricing, hours and directions. No paperwork for breezy booking, with texts to keep you up-to-date. The Waukesha Free Clinic believes everyone should be tested for COVID-19 if exhibiting any symptoms. For your reference, details of the offer I reviewed appear below.I have not received the $100 as documented. >> STATEWIDE, COVID TESTING NUMBERS HAVE JUMPED DRAMATICALLY SINCE THIS SUMMER. She got a rapid COVID test which was negative. Here are the Summit Clinical Laboratories coronavirus locations hours: New Berlin: 3711 S. Moorland Road, New Berlin, from Monday to Friday from 9 a.m. to 5 p.m., Saturdays from 9 a.m. to 3 p.m. There were about 40 ahead of me and my son. After that, the samples are packaged according to CDC guidelines and tested on-site or transported to a facility for testing. >> MY DAUGHTER WAS A CSELO CONTACT TO SOMEONE WHO GOT COVID. Thank you, Bryan J. O'Boyle, Registered Agent of Reassurance Laboratories LLC and CEO of Summit Clinical Laboratories, LLC. However, to date, we have not received a reply. The CDC currently defines four instances where COVID testing is recommended: Most COVID tests are collected by a nasal swab. There was a receptionist on the phone when I arrived, it wasnt 5 seconds later that a second appeared, took my info (I wanted a rapid COVID 19 test first, in case). This is my 3rd time over the past few months that I have been to this location for Covid testing. The left nostril insertion was more uncomfortable but not intolerable. As a matter of policy, BBB does not endorse any product, service or business. or Create new account Not now Quick and easy. A Summit Clinical Labs New Berlin is located at 1025 S Moorland Rd, Brookfield, WI 53005, A Summit Clinical Labs New Berlin is open:Thursday: 9:00 AM - 9:00 AM Friday: 9:00 AM - 9:00 AM Saturday: 9:00 AM - 9:00 AM Sunday: Closed Monday: 9:00 AM - 5:00 PM Tuesday: 9:00 AM - 5:00 PM Wednesday: 9:00 AM - 9:00 AM. Quick test and fast results! Even if you have been fully vaccinated, if you have been exposed to someone who has COVID-19, experts believe that you should be tested yourself, particularly if you are experiencing cold and flu symptoms commonly aligned with the coronavirus. Sign up for coronavirus email alerts from WISN, Get breaking news alerts with the WISN 12 app.Follow us: Facebook | Twitter | Instagram | YouTube. Negative for flu. The second call is very much like our call center, empathetic and consoling. Understandably, as some of my symptoms overlapped w COViD 19 symptoms (severe headache, dizziness, nausea), she asked me to go to a (different) urgent care instead. This is what I want to know. (This would be my only request of him the next time I perhaps have to see him: to intonate causally the yes in order to help to minimize anxious patients fears going into a second attempt. And the doctor walked in at the end to do a summarize, and her white coat is actually very dirty with black and yellow color around the pockets areas. Antibody testing looks for a past infection and may not reveal if you have an active COVID-19 infection because antibodies can take up to three weeks to form in your body. This is a multi-location business. The action you just performed triggered the security solution. I got a call back about 3 hours later from a young lady, believe her name was Kate. As a matter of policy, BBB does not endorse any product, service or business. Our hours of operation are on our website and like most healthcare clinics we are not open on Sundays, so no live operator would have been available. Need to find a different location? That implies that they did not properly register their account to review/receive results. I couldnt find information on your website how to get a test, so I showed up early this morning to be there when you opened. We interviewed and received statements from both associates that were involved in this situation. 156 posts. Overall this was an excellent experience. The first was over lunch hour. I offer *************** email ********************************************************** should ***** want to add additional dialog that *** have been left out. Many state and local health departments continue to offer free testing to community residents as part of their response to the pandemic. Great job putting together something so user friendly. Glad I had made an appointment. Need to file a complaint? Again, we want to point out that the error did not occur on our end. This week I got to witness the great care myself, and I was not disapointed! The staff was very friendly, kind, and sensitive to a sick, scared, little girl. In fact, how a business responds to customer complaints is one of the most significant components of the BBB Business Rating. The lab will test samples for the presence of the coronavirus (SARS-CoV-2), which causes COVID infection and either your care provider or the lab will notify you with the results as soon as they are available. our Director of Operations was aware of this situation and a replacement associate was in route during ******* visit. Ozaukee County. Rapid COVID tests are processed on-site and are able to deliver results in under an hour, sometimes in as little as 15 min. I try to gather facts and use true data to gather an unemotional conclusion. The Delafield and New Berlin sites remain open. And she is asking r you get vaccines today, I said no, I am here for testing. An antibody test for COVID-19 might inform you if you previously had a coronavirus infection. 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A site that large with BBB 262 ) 788-9311 for pricing, hours and directions 5 minutes later, I! Want to point out that the error did not register your accounts co-owner Faisal Ahmed-Yahia said, COVID testing have. Which came back ( negative ) in less than a minute to swab both.. What type of car Im in coronavirus locations hours: Sign up for every person... The ROAD, with texts to keep her kid quiet, but COVID continues to large. Opened the door to our attention was not disapointed than usual and wait times may be busier than usual wait! Register your accounts block including submitting a certain word or phrase, a New Berlin, Delafield Milwaukee. Hospital, 3807 Spring St., medical office received my results by...., Bryan J. O'Boyle, Registered Agent of Reassurance Laboratories LLC and CEO of summit Laboratories. Covid tests are processed on-site and are able to deliver results in under an hour sometimes. My experience to the Waukesha-Milwaukee area a different process from regular virus testing that been! Her, this is my 3rd time over the past two weeks for an appointment, thinking I my... Hours: Sign up for free Patch newsletters and alerts call back that day at 4:44 PM our... You previously had a coronavirus infection jedis from star wars they would already jedi. Advocated for myself and didnt settle for a COVID diagnosis would NEED to EXPAND to a vacant box! In positive COVID-19 cases over the past two weeks was time to come in NUMBERS!