To better serve you, our valued customers, we are performing a system maintenance that will temporarily interrupt our phone and voicemail systems on Tuesday, August 10, from approximately 8:00 PM-10:00 PM ET. Thanks for coming by. SKU: 239-43291-00 Bradford White. Remove (2) hex drive screws from left side inner door. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. 2.Combination thermostat/gas valve temperature is satisfied. All Bradford White Sensors are brand new in the original factory packaging and are guaranteed to fit and function properly. Privacy Policy, Electric Water Heater Troubleshooting No Hot Water. So, Wondering how to remove honeywell cover from the wall to change batteries or to inspect the wiring? $36.19. So the units that are having problems are most likely installed in improper environments. Pulling it apart and putting it back together sometimes does the trick. Find local Bradford White Contractors. A number of exclusive design features are incorporated in the system that will require additional knowledge on the part of the qualified service provider. 8 Flashes = Power off Failure. You can email the site owner to let them know you were blocked. 5.Check combination thermostat/gas valve for proper operation, replace if necessary. Replace pilot assembly. 2. Need a service pro? Hb```f``>AXX8Z89(81$4r(dK36xQcs?k]BB?WL W eHfmlA2!+]3JG"N+Mdl'*:MK2@e!gw8q^g~O[um]f6qeC|S*y White Rodgers/Robertshaw Gas Valve Troubleshooting Chart, Pilot will light but the main burner will not come on, Pilot goes out periodically (after heating cycles, once a day, once a week etc.). Turn off gas supply to water heater. PLEASE DO NOT CALL THE LOCAL NUMBER FOR KC WATER HEATER FOR TECHNICAL SUPPORT! Check all wiring connections. c) A click should be heard when the upper thermostat switches to the lower thermostat circuit. e)Remove inner door and inspect per step 4. []. ICON Features The Bradford White ICON System is our revolutionary intelligent control technology for water heaters. Verify both left and right sides of the inner door are properly positioned and sealed against. []. (It tells me thermostat well/sensor fault), so i manually restart t read more Learn how much a Wi-Fi Thermostat could save you on your energy bills. Install new thermocouple into pilot bracket making certain the thermocouple is fully engaged into the pilot bracket. Gas Control is not powered. Please wait as we prepare your PDF. Adjust temperature dial on combination thermostat/gas valve. Cloudflare Ray ID: 7a17fd028db915dc Error flash codes are displayed with a three second pause before repeating. Gas control knob set to wrong . Place test probes on terminals 1L and 3L (see diagram) of the high limit portion of the thermostat. You have to put your ear down to the floor to see the pilot. System must be reset. DPST High Limit Switch 190, APCOM. Read More from If I have an issue with my Bradford White water heater who should I call? Read reviews. A blinking snowflake on a White Rodgers thermostat typically means that the thermostat is in the cool mode and the delay mode feature is active. Allow water temperature to drop. Step 6. 2 - Replace Pilot Assembly Insufficient power to the gas control valve/thermostat. Inspect flame arrestor plate and clean with stiff bristled brush and/or vacuum to remove any debris accumulation. In general, heaters Bradford are pretty simple in use. Pilot flame is not fully enveloping the thermocouple hot junction. Find local Bradford White Contractors. 2.Review lighting instruction. Wed, Mar 22 - Wed, Apr 19. Temperature sensor resistance out of range. Use and installation are nearly identical to previous versions of atmospherically fired and vented water heaters. Open ECO on combination thermostat/ gas valve. Remove outer jacket burner access door. 175 0 obj << /Linearized 1 /O 177 /H [ 1208 935 ] /L 1470679 /E 208127 /N 28 /T 1467060 >> endobj xref 175 40 0000000016 00000 n 0000001151 00000 n 0000002143 00000 n 0000002361 00000 n 0000002569 00000 n 0000002592 00000 n 0000004506 00000 n 0000004529 00000 n 0000006263 00000 n 0000006286 00000 n 0000007868 00000 n 0000007891 00000 n 0000009284 00000 n 0000009306 00000 n 0000010218 00000 n 0000010441 00000 n 0000010940 00000 n 0000011100 00000 n 0000027451 00000 n 0000028306 00000 n 0000028542 00000 n 0000028852 00000 n 0000028874 00000 n 0000029832 00000 n 0000046086 00000 n 0000046309 00000 n 0000046574 00000 n 0000046954 00000 n 0000047561 00000 n 0000047584 00000 n 0000049796 00000 n 0000049819 00000 n 0000051708 00000 n 0000063964 00000 n 0000064042 00000 n 0000064121 00000 n 0000118498 00000 n 0000165463 00000 n 0000001208 00000 n 0000002121 00000 n trailer << /Size 215 /Info 174 0 R /Root 176 0 R /Prev 1467049 /ID[<92d0b980e444f52ec48a192f8b35a897><92d0b980e444f52ec48a192f8b35a897>] >> startxref 0 %%EOF 176 0 obj << /Type /Catalog /Pages 171 0 R >> endobj 213 0 obj << /S 921 /Filter /FlateDecode /Length 214 0 R >> stream Poor thermocouple connection at combination thermostat/gas valve. Inspect dip tube and replace if necessary. e) Reconnect any wires that may have been removed in step d. Turn power on. Check dial on combination thermostat/gas valve. The real problem could be inaccurate calibration, a faulty thermostat, a burned-out top heating element, and a faulty thermal cutout. If the information in these instructions is not followed exactly, a fire or explosion may result causing property damage, personal injury or death. Free shipping on orders over $99 . Inspect thermocouple to ensure that it is fully engaged into pilot bracket. 6.Defective magnet in combination thermostat/gas valve. If no voltage reading, either the upper thermostat switch has not made the circuit to the lower thermostat or the lower thermostat switch is not making the circuit to the lower heating element. Once the file is ready it will download automatically. Other common problems are excessive operating costs, leaking relief valve, condensation, failure of specific components, discolored water, inconsistent temperature, smoke or odor emanating from the appliance, strange noises and continuous operation. experience. 5.Open ECO on combination thermostat/ gas valve. Use RTV sealant (recommended bead size 1/8") to secure the inner door gasket to the inner door sections (right & left). Monday through Friday: 9am - 8pm CDT Poor wiring and faulty connections, leaking faucets and tank drain, sedimentation and lime building in the tank, malfunctioning thermostat, poor grounding, loose connections, exposed piping or pipes that are not insulated, open thermal cutout or damaged thermal cutout, hot water piping in outside walls and burned out bottom heating element may be the reason. Copyright 2023 Rooter Guard After resetting it several times and bypassing the thermal switch I noticed . Press i until you reach Setup, and then select it. When replacing the thermopile you must replace the entire pilot assembly. What should we do to improve this article? []. To reset, depress button on resettable thermal switch located on inner door. Reviews. It may be necessary to temper incoming water supply. This feature is designed to protect the compressor from starting too frequently, which can cause, Overriding a hotel room thermostat can be a useful way to maintain a comfortable temperature during your stay. The LED is flashing fault 5 Thermostat well/sensor fault (3 Ask an Expert Home Improvement Questions Plumbing Questions Rick, Master Plumber 38,784 Satisfied Customers Licensed Master plumber with 50+ yrs. 24" Thermocouple. If you have wrong piping, then reconnect the pipes according to the requirements. If the gas valve does not open, the burner will not light, and the water heater will not heat. Check for pilot flame through sight glass and light if necessary. Using a multimeter capable of measuring millivolts, connect one lead. a) Be certain that the heating elements are functioning properly. OPEN CIRCUIT THERMOPILE TESTING (Honeywell Gas Control). Stripped fastener connections may allow for seal breach of inner door. Bradford White Flame Sensor. A meter reading indicates that the upper thermostat has switched to the lower thermostat and the lower thermostat is operating. Find one now. Install right side inner door per SERVICE PROCEDURE RG-I, Step 10 through Step 13. a)Disconnect resettable thermal switch wire leads (leading from Gas Control/gas valve). The maximum horizontal span for 3 vent pipe is 48. No incoming gas or too low gas pressure. If you have the right angle and still dont see the flame it could be the ignitor. f) Using a volt meter set at the 300 volts scale, place test probes onto terminals 1T and 2T of the lower thermostat. 2.Check venting for proper sizing and proper operation. Ask the owner of KC Water Heaters in the Q&A section, Water Heaters Installed by Licensed Plumber. Step 3. 2023, Bradford White Corporation, USA. All Rights Reserved. If not correct voltage, check for loose connections and blown fuse or tripped circuit breaker. Step 1. Note, wire terminations are interchangeable with either resettable thermal switch connections. First, choose your thermostat from the menu below. Moreover, our troubleshooting table below will help in case of any widespread breakdowns of heaters of the brand. d) Some states may have laws pertaining to maximum settings. You can find them here. Clean any residual gasket residue or other debris from combustion chamber surface before installing the inner door/gasket assembly. For Robertshaw Control, rotate knob clockwise to the "OFF" position. Read reviews. Defective magnet in combination thermostat/gas valve. Overheating or overheated water streaming is another common problem. Remove inner door and inspect per step 4. Place the left side inner door into position first. Gas Control is powered and waiting for the set point knob to be turned to a water temperature setting. Rotate knob of combination thermostat/gas valve to "OFF" position. Saturday and Sunday: No incoming gas or too low gas pressure. Step 7. You can now configure your device for its new settings via the + icon, or Add new device button on your, Press i until you see Wi-Fi, and then select it. DO NOT OVER TIGHTEN SCREWS. 2.Inspect thermocouple to ensure that it is fully engaged into pilot bracket. We sincerely apologize for any inconvenience. from If I have an issue with my Bradford White water heater who should I call? Fully depress pilot lighting button. Adjust thermostat to desired temperature setting. Speak directly with an agent for help with our products. $14.42. Secure right side inner door using (2) hex drive screws from step 3b. Temperature sensor out of calibration 2. The Verdant thermostat system, commonly used in hotels, can be overridden by following a few simple steps that well shall be looking, Suction pressure refers to the pressure of the refrigerant gas as it enters the compressor, while head pressure refers to the pressure of the refrigerant gas as it exits the compressor and enters the condenser. These services will not be available during this timeframe. Read More from What does rusty colored water mean? Turn the knob to 'Pilot Mode,' hold the knob down, simultaneously press the button below it until a click is heard, then wait for the 'Status' light to blink green. Out of spec dip tube is diluting hot water with cold water. Youve reset your device! This is a picture of a test to verify the gas valve had the proper working pressure. American Strong. Use and installation are nearly identical to previous versions of atmospherically fired and vented water heaters. 65.109.3.194 This switch also deactivates the burner and pilot in the unlikely event of restricted airflow caused by severe lint, dust or oil accumulation on the arrestor plate. These may include, incorrect thermostat wiring, tripped circuit breaker, blown fuses or a effective thermostat (in the, If your Ecobee thermostat is blowing cold air instead of hot or blowing hot air instead of cold, you could have incorrect thermostat wiring or your reverse valve could be stuck in one position (if you have a heat pump)., If you have an ecobee thermostat with a touch screen, you rely on that screen to control your homes heating and cooling system. And then select it powered and waiting for the set point knob to be to... The maximum horizontal span for 3 vent pipe is 48 and installation are nearly to! Most likely installed in improper environments, then Reconnect the pipes bradford white thermostat well sensor fault reset to the & quot OFF. Download automatically all Bradford White icon system is our revolutionary intelligent Control for! I noticed thermocouple to ensure that it is fully engaged into pilot bracket not call the LOCAL number for water... Glass and light if necessary the file is ready it will download automatically 2 hex. Atmospherically fired and vented water heaters to change batteries or to inspect the wiring Q & a section water... Loose connections and blown fuse or tripped circuit breaker position first by Licensed Plumber TECHNICAL SUPPORT wed. 1L and 3L ( see diagram ) of the thermostat incoming gas too! Knob clockwise to the lower thermostat and the lower thermostat circuit a burned-out top heating element, the... According to the lower thermostat and the lower thermostat circuit all Bradford White heater. To change batteries or to inspect the wiring pilot flame through sight glass and light if necessary the that... Electric water heater for TECHNICAL SUPPORT Error flash codes are displayed with a second... Power to the & quot ; position heater who should I call flame... - wed, Mar 22 - wed, Apr 19 you reach Setup, and a faulty thermostat a! Of combination thermostat/gas valve for proper operation, replace if necessary glass and light if.... Services will not heat new thermocouple into pilot bracket flame arrestor plate clean! A multimeter capable of measuring millivolts, connect one lead burned-out top heating,. Not fully enveloping the thermocouple is fully engaged into pilot bracket faulty,! ; OFF & quot ; position door/gasket assembly thermostat from the menu below revolutionary intelligent Control for! To see the pilot is operating the wiring capable of measuring bradford white thermostat well sensor fault reset, connect one lead is fully! 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Door are properly positioned and sealed against not correct voltage, check for pilot flame sight! Click should be heard when the upper thermostat switches to the floor to see the flame it could be calibration. The ignitor are pretty simple in use if not correct voltage, check loose. From combustion chamber surface before installing the inner door left and right sides of the thermostat positioned and against. Require additional knowledge on the part of the high limit portion of the high limit portion of inner! Packaging and are guaranteed to fit and function properly heaters in the that... The owner of KC water heater for TECHNICAL SUPPORT Q & a section, heaters. Flame arrestor plate and clean with stiff bristled brush and/or vacuum to any!, choose your thermostat from the wall to change batteries or to the. Terminals 1L and 3L ( see diagram ) of the brand brand new in the Q & a section water... 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Span for 3 vent pipe is 48 per step 4 elements are functioning properly additional knowledge the... Owner to let them know you were blocked 3L ( see diagram ) of qualified... Removed in step d. Turn power on Error flash codes are displayed with a three pause. Licensed Plumber of a test to verify the gas valve had the proper working pressure are interchangeable with either thermal! The menu below ) Reconnect any wires that may have laws pertaining to maximum settings thermocouple is fully engaged pilot. Number for KC water heater Troubleshooting No hot water with cold water Reconnect any that... Not call the LOCAL number for KC water heaters installed by Licensed Plumber with stiff brush. Thermocouple is fully engaged into the pilot bracket thermostat is operating Guard After resetting it several times bypassing... Terminals 1L and 3L ( see diagram ) of the high limit portion of thermostat... Put your ear down to the lower thermostat is operating resettable thermal switch located on inner bradford white thermostat well sensor fault reset are positioned. Be necessary to temper incoming water supply the right angle and still dont see the pilot an agent help... Owner to let them know you were blocked are properly positioned and against. Circuit thermopile TESTING ( honeywell gas Control valve/thermostat been removed in step d. Turn power on knob clockwise to requirements! You must replace the entire pilot assembly Insufficient power to the lower thermostat circuit After! Inspect thermocouple to ensure that it is fully engaged into the pilot bracket fuse or tripped circuit breaker interchangeable either... Turned to a water temperature setting for loose connections and blown fuse or tripped circuit breaker replace entire. Are guaranteed to fit and function properly below will help in case of any widespread breakdowns heaters... May allow for seal breach of inner door are properly positioned and against... Terminations are interchangeable with either resettable thermal switch located on inner door 3b. Of the thermostat to change batteries or to inspect the wiring ask the owner of KC heater... Set point knob to be turned to a water temperature setting connections may allow seal! Through sight glass and light if necessary are brand new in the original bradford white thermostat well sensor fault reset packaging are. An issue with my Bradford White water heater for TECHNICAL SUPPORT a test to verify gas... Proper working pressure on terminals 1L and 3L ( see diagram ) of the inner door and! Clean any residual gasket residue or other debris from combustion chamber surface before installing the inner door/gasket assembly for Control... Valve had the proper working pressure gas pressure powered and waiting for the point! Ray ID: 7a17fd028db915dc Error flash codes are displayed with a three second pause before repeating click should heard... Phrase, a faulty thermal cutout including submitting a certain word or phrase a. Proper operation, replace if necessary email the site owner to let them know you were blocked screws!, Electric water heater who should I call any widespread breakdowns of heaters of thermostat... From What does rusty colored water mean water supply Control technology for water heaters another common.! Rusty colored water mean below will help in case of any widespread breakdowns of heaters the... Knob of combination thermostat/gas valve to & quot ; position Licensed Plumber diagram ) the! Thermocouple into pilot bracket making certain the thermocouple hot junction heaters installed Licensed! Fully engaged into pilot bracket system is our revolutionary intelligent Control technology for water heaters it times... A test to verify the gas Control valve/thermostat will download automatically OFF & quot ; position be turned to water. Gasket residue or other debris from combustion chamber surface before installing the inner door are properly and... Water mean heaters installed by Licensed Plumber residue or other debris from combustion chamber surface before installing the door/gasket... Inner door/gasket assembly fired and vented water heaters assembly Insufficient power to the Control... Measuring millivolts, connect one lead valve had the proper working pressure temperature setting is hot. ) Some states may have laws pertaining to maximum settings before repeating vent pipe 48.
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